Hilovideo Privacy Policy

Last updated: June 14, 2025

Hilovideo (“we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our AI video generation platform and related services.

1. Information We Collect

• Personal Data: Includes name, email, billing information, and usage preferences. Collected when you register, purchase credits, or interact with our services.
• User‑Generated Content: Text prompts, uploaded images (JPG/JPEG/PNG format), and generated videos may be stored to improve service quality and model performance.
• Technical Data: We automatically collect IP address, device type, browser type, OS version, and time of access.

2. How We Use Your Information

• To enable AI video generation (image‑to‑video and text‑to‑video) and manage your user account.
• To process transactions and communicate confirmations or billing updates.
• To deliver personalized content, suggestions, and UI preferences.
• To improve the Hilovideo model’s performance, identify bugs, and enhance user experience.
• To detect misuse and enforce platform policies.

3. Legal Basis for Data Processing

We process personal data based on your consent, contractual necessity, legitimate interest, or legal obligation.

4. Sharing and Third Parties

We do not sell your personal data. We may share data with:

• Payment processors (e.g., Stripe)
• Hosting/cloud providers (e.g., Vercel, Cloudflare)
• Analytics tools (e.g., Google Analytics)
• AI inference engines and video processing services

5. Data Retention

• We retain your personal data as long as your account is active or as needed to fulfill legal obligations.
• Generated videos and uploaded images may be stored for service improvement purposes.
• You may request deletion of your data at any time.

6. Your Rights

• Right to access and correct personal data.
• Right to data deletion, portability, and restriction of processing.
• Right to object to marketing or data profiling.

7. International Transfers

Your data may be processed in jurisdictions outside your home country. We ensure appropriate safeguards are in place.

8. Cookies and Tracking Technologies

• Used to enhance site functionality, measure usage analytics, and remember preferences.
• You can modify cookie settings via your browser or reject non‑essential cookies.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

10. Updates to This Policy

Changes will be posted on this page. Your continued use of the site indicates agreement.